title: Resume
shell: standard

components:
  - type: header
    eyebrow: Resume
    title: Experience & skills
    subtitle: What I've done and what I'm good at.

  - type: meta
    fields:
      - key: Location
        value: Madison, WI
      - key: Email
        value: tylerdiderich[at]gmail.com
      - key: LinkedIn
        value: linkedin.com/in/tylerdiderich

  - type: section
    eyebrow: About
    heading: What drives me
    components:
      - type: markdown
        body: |
          I love helping people. Whether it's friends, family, colleagues, or
          customers — helping is what drives me. Professionally, I enjoy helping
          customers solve their most difficult use cases. If it's possible with
          existing product features, perfect. If not, I'll build it myself or
          work with the team to deliver on it.

  - type: section
    eyebrow: Experience
    heading: Where I've worked
    components:
      - type: card_grid
        cards:
          - title: Maze
            badge:
              label: Current
              color: green
            description: Technical Solutions — helping customers get the most out of Maze.
          - title: runZero
            description: Customer Success Engineer (2022–2024). Helping security teams discover and understand their networks.
          - title: Sumo Logic
            description: Senior Technical Account Manager (2019–2022). Observability, SIEM, and customer outcomes.
          - title: JASK (acquired by Sumo Logic)
            description: Technical Account Manager (2016–2019). Early-stage security analytics platform.

  - type: section
    eyebrow: Skills
    heading: What I'm good at
    components:
      - type: card_grid
        cards:
          - title: Customer engineering
            description: Translating customer problems into product solutions and workarounds.
          - title: Technical breadth
            description: Python, TypeScript/React, Go, and Rust. Comfortable across the stack.
          - title: Account management
            description: Multi-year customer relationships, renewals, and expansion.
          - title: Security & observability
            description: SIEM, asset discovery, logging, and monitoring domains.